Shipping policy
Regal Beauty Club Shipping Policy
At Regal Beauty Club, we are committed to delivering your orders promptly and securely. Below, you will find details regarding our shipping policy to ensure a seamless experience:
Processing Time
- Standard Orders: Orders are processed within 3-5 business days.
- Customized or : Processing may take 7-14 business days as these are crafted in small batches to maintain integrity and quality.
- Orders placed after 2 PM EST or on weekends/holidays will be processed on the next business day.
Shipping Methods and Times
- Standard Shipping: 5-7 business days.
- International Shipping: Delivery times vary based on location, typically 7-15 business days.
Shipping Rates
- Rates are calculated at checkout based on order weight, size, and destination.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's progress.
International Orders
- Customers are responsible for any customs fees, taxes, or duties imposed by their country.
- Due to varying regulations, delivery times may vary.
Delivery Issues
- Lost or Delayed Packages: If your package is delayed or lost, please contact us at support@myregalhair.com with your order details.
- Incorrect Shipping Information: Ensure your shipping address is accurate. Regal Beauty Club is not liable for delays or losses due to incorrect information.
Returns and Exchanges
For information on returns, please refer to our [Returns and Refunds Policy].
Contact Us
For further assistance, email us at info@myregalhair.com or call 301-202-4681
We appreciate your trust in Regal Beauty Club and look forward to serving you!